退款政策

Return & Refund Policy

Last updated: September 10, 2026

At Wind as you wish, we want you to love every item you purchase. If you are not completely satisfied with your order, we are happy to help with returns and exchanges according to the policy below.

Return Conditions

We accept return requests within 30 days after delivery.

To be eligible for a return, items must meet the following conditions:

  • Items must be unworn, unwashed, and unused
  • Items must be in the original condition
  • All tags and original packaging must be attached
  • Items must be free from makeup, perfume, stains, or any signs of wear

Items that do not meet these conditions may not be accepted.

Return Process

To request a return, please contact our customer service team at:

Email: zw3383965@gmail.com

Please include:

  • Order number
  • Reason for return
  • Photos of the item (if applicable)

Our team will review your request and provide return instructions.

Please do not send items back without contacting us first. Unauthorized returns may not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The item received is defective
  • The wrong item was sent
  • The item was damaged during delivery

Original shipping fees are non-refundable.

Refunds

Once we receive and inspect your returned item, we will notify you about the approval of your refund.

If approved, your refund will be processed to your original payment method within 5-10 business days.

Please note that processing times may vary depending on your payment provider.

Exchanges

If you need a different size or color, please contact us before returning your item.

We recommend checking our size chart carefully before placing an order to ensure the best fit.

Non-Returnable Items

The following items cannot be returned:

  • Items marked as final sale
  • Customized products
  • Items without original tags or packaging
  • Items showing signs of wear or damage

Order Cancellation

Orders can be cancelled within 24 hours after purchase.

After this period, orders may already have been processed or shipped and cannot be cancelled.

Contact Us

If you have any questions about returns or refunds, please contact us:

Email: zw3383965@gmail.com